Name: Answerly - Agent - Quality Control
Uploaded: 2024-02-11
Description: Answerly - Agent - Quality Control

Enhanced Quality Control Feature for Relevant Conversations

Introduction

Testing the New Feature

Dealing with Off-Topic Conversations

Request for Feedback

The video discusses a new input field in the Quality Control process aimed at keeping conversations with users relevant. It addresses the need for this enhancement based on customer feedback, particularly from agencies dealing with chatbot interactions. It also shows how the system brings conversations back on topic when users try to stray. The speaker highlights their commitment to providing the best solution and encourages feedback from the community.